Member Terms and Conditions – 2019

These terms and conditions apply to each person (you or your) who applies to become a member of Melbourne Storm in respect of the 2019 NRL premiership season (Season). By applying to become a member of Melbourne Storm (including by renewing an existing membership), you agree to comply with these terms and conditions.

  1. 2018 Membership Applications

1.1 New membership applications for the 2019 Season, and applications to renew/upgrade any 2018 membership, can be made either online or by submitting an application or renewal form by post, by calling the Membership Service Centre on 1300 786 767, or in person at AAMI Park.

1.2 If you are a 2018 season member and wish to renew your membership, you can take advantage of an exclusive renewal period commencing Monday 20thAugust – Wednesday 12th December. After this time any seats not renewed may be made available for purchase to upgrading/new members.

1.3 Melbourne Storm reserves the right to refuse any application for membership.

1.4 Melbourne Storm will not process any application that is incomplete or illegible. It is your responsibility to ensure your application is complete, accurate and legible. If you are in doubt, please contact the Membership Service Centre on 1300 786 767.

1.5 If you hold a valid and current Companion Card issued by an Australian State or Territory government you are eligible to apply for a second membership, of the same category as you apply for, at no additional charge.

1.6 You warrant that the information you provide to Melbourne Storm in connection with your application is complete and accurate.

1.7 You are responsible for ensuring that all personal details (including any banking details) you provide to Melbourne Storm are kept up to date.  Melbourne Storm accepts no responsibility for any consequences that flow from your failure to keep your personal details up to date.  You can update your personal details online through My Account Manager or by calling the Membership Service Centre on 1300 786 767 or by email: membership@melbournestorm.com.au.

1.8 Melbourne Storm cannot, and does not, promise that every application for membership, ticketing and/or seating allocation will be accepted.

  1. Member Code of Conduct

2.1 It is a condition of membership that you comply with the Melbourne Storm Member Code of Conduct at all times while attending any Melbourne Storm event, function or game. The Member Code of Conduct can be accessed at: https://www.melbournestorm.com.au/about/privacy-policy.html or by calling 1300 786 767.

2.2 Any failure to comply with the Member Code of Conduct may result in the immediate suspension or cancellation of your membership at Melbourne Storm’s discretion.

2.3 You will not be entitled to any refund if your membership is suspended or cancelled in these circumstances.